About & FAQ

Ordering standard and custom cookies

Standard catalog products can be purchased through secure Shopify checkout. Shopify shows the final taxes, discounts and shipping costs and sends your receipt. Your order enters our production queue only after payment is verified.

For custom artwork, special quantities, pickup, local delivery or rush dates, send an inquiry before paying. Our makers confirm details separately. Artwork approval is required before printing. Never send card numbers through forms or email.

Cookie prices & production timing

Edible-print cookies are $3.75 each with no required production lead time. Handmade cookies are $5 each and require 7 days after payment. Shipping transit time is additional. For large or event orders, reach out early so we can confirm availability.

Pickup & delivery

We are based in Redwood City, California. Let us know if you would prefer local pickup or delivery. Locations, costs and dates are confirmed individually and depend on required approvals.

Shipping

Direct checkout supports California shipping only. Available methods, rates and delivery estimates are shown by Shopify before payment. Nationwide shipping is not offered. Contact us before ordering for a fixed event date.

Allergens

Our classic sugar cookies contain wheat, eggs and milk. Recipe-specific ingredients and kitchen cross-contact risks must be confirmed with our makers before ordering. We cannot promise allergen-free cookies.

Design Studio

Start in our Design Studio to describe your idea or upload artwork, explore designs and preview your favorite on a cookie. Our makers review artwork before printing. Use only artwork you own or have permission to reproduce.